❓ Frequently Asked Questions
Q: What is your minimum order quantity (MOQ)?
A: Our minimum order quantity is only 1 piece, making it ideal for prototyping and small-scale production.
Q: How can I get a quotation for my project?
A: Please provide your 2D designs (PDF/CAD) or 3D models (IGS/STEP/STL) along with material requirements, surface treatments, and quantities. We will respond with a quote as soon as possible.
Q: What materials can you process for 3D printing and prototyping?
A: We work with a wide range of materials including Steel, Plastic, ABS, PC, and specialized ABS Resins for SLA/SLS processes.
Q: How do you ensure the confidentiality of my designs?
A: We take intellectual property seriously. We are prepared to sign a confidentiality agreement (NDA) at the earliest stage of communication to protect your designs.
Q: What is the typical lead time for delivery?
A: Delivery time typically ranges from 3 to 10 days, depending on the complexity, size, and quantity of the products required.
Q: What surface treatments do you offer?
A: We provide comprehensive finishing services including Sanding, Polishing, Painting, and UV Coating to ensure your prototypes meet your exact appearance requirements.
Diem printer
