Frequently Asked Questions
How do you ensure the quality of the equipment?
Each printer undergoes 7 days and 7 nights of continuous print testing with actual materials before shipping. We use anti-collision, rain-proof, and moisture-proof packaging with anti-tilt warning labels to ensure safe delivery.
What is the standard lead time for a 3D printer?
If the item is not in stock, the standard lead time is approximately 30-35 working days.
Do you provide a warranty for your products?
Yes, we offer a 1-year warranty for our products and provide 24-hour online free after-sales Q&A guidance.
Which materials can be printed using your services?
We can print with ABS plastics (or similar), Resin, Nylon, and various metal materials such as Stainless Steel and Aluminum.
How long does it take to receive a custom printed prototype?
The lead time usually ranges from 5-7 days, depending on your design drawings and the post-processing options selected.
Is it possible to place customized OEM or ODM orders?
Yes, OEM and ODM orders are welcome. Customizing brands, logos, and packaging is one of our core strengths.
Diem printer
