Q1: How do you ensure the quality of the equipment?
Each printer undergoes 7 days and 7 nights of continuous print testing with real materials before shipping. Equipment is packaged with anti-collision, rain-proof, and moisture-proof materials, including anti-tilt and shock warning labels.
Q2: What after-sales services are provided?
We provide free after-sales installation and commissioning. Our services include 24-hour online Q&A guidance, remote resolution of equipment issues within 3 days, and free replacement parts for critical components during maintenance to avoid downtime.
Q3: What are the advantages of your equipment?
We feature a professional industrial design team with years of post-processing technology experience, a dedicated printing service base, professional software/hardware testing teams, and specialized resin research and development support.
Q4: What is the typical lead time for a printer?
If the item is not in stock, the lead time is approximately 30-35 working days. For printed products, it typically takes 5-7 days depending on the design and post-processing chosen.
Q5: Do you offer a warranty and customization?
Yes, we offer a 1-year warranty for our products. We also welcome OEM and ODM orders, allowing for customized branding, logos, and packaging.
Q6: Which materials can be printed with this technology?
The equipment can print using ABS plastics or similar resins, Nylon, and metal materials such as steel and aluminum.
Diem printer
