How do you ensure equipment quality?
Each printer undergoes 7 days and nights of print testing with real materials before shipping. We also package with anti-collision, rain-proof, and moisture-proof materials, including anti-tilt and shock warning labels.
What after-sales services are provided?
We provide free installation and commissioning, 24-hour online Q&A guidance, and remote issue resolution within 3 days. Critical parts can be replaced free of charge during maintenance to avoid downtime.
Why choose your 3D printing equipment over others?
We have a professional industrial design team, years of post-processing technology experience, a dedicated software and hardware testing team, and professional resin research and development support.
What is the standard lead time for a printer?
If the item is not in stock, the standard lead time is approximately 30-35 working days.
Do you offer a warranty for your products?
Yes, we offer a 1-year warranty for our products to ensure long-term reliability for our customers.
Can I place a customized order?
Yes, we welcome OEM and ODM orders. Customizing your own brand, logo, and packaging is one of our core strengths.